This also came over the transom, from The Honda Center:
HONDA CENTER TO HIRE MORE THAN 500 EMPLOYEES FOR NEW FOOD AND BEVERAGE COMPANY
Julie Margolin Named Director of Food & Beverage Services
ANAHEIM, Calif. (May 14, 2013) – The Honda Center announced today its plan for hiring more than 500 workers to become part of an industry-leading sports and entertainment organization. Interested parties are urged to go online to www.hondacenter.com to apply for a position and schedule an interview. Thousands of applicants are anticipated and appointments will be confirmed on a first-come, first-served basis beginning immediately.
“After 20 great years of event hospitality, we’re elevating the Honda Center food and beverage program to an even higher level,” said Tim Ryan, President of Honda Center. “Fans should look forward to a new standard of guest service and our new employees can look forward to a dynamic work environment. We’re thrilled to be making these improvements and there couldn’t be a more exciting time to join the Honda Center Team!”
This fall Honda Center will debut The Grand Terrace, a new Wolfgang Puck restaurant and multiple new concession concepts. A range of professional food and beverage opportunities are available and aimed at hard-working individuals who pride themselves on being friendly, dedicated and passionate in and about their work. The venue is focused on providing a great experience for employees and guests alike, as applicants will be seeking the opportunity to work in a fun, fast-paced environment serving a community of concert, sports and family show event-goers.
Leading the new food and beverage operation will be Julie Margolin, the venue’s new director of food and beverage services. Margolin most recently worked for Levy Restaurants at Barclays Center in Brooklyn. There she was part of the opening team, oversaw the food and beverage service for that facility and launched a number of unique programs which saw unprecedented success during their first year. Prior to that time, Margolin was an integral part of the food and beverage operations at STAPLES Center and Nokia Theatre at L.A. Live, Royal Caribbean Cruise Lines and Universal CityWalk.
But wait! I’m confused – UNITE-HERE Local 11 has been saying Anaheim Arena Management is destroying jobs. Hmmm. It looks like what is really happening is Anaheim Arena Management is creating jobs – but the people who fill those obs won’t be UNITE-HERE Local 11 members paying dues to Local 11.
It’s an open secret – albeit one that goes unreported in the local media that the area of customer service most complained about by Honda Center patrons is food service. Current employees who are efficient, polite, diligent and possessed of good customer service skills should have little trouble being hired. As a private enterprise desirous of creating a positive experience for patrons so they will continue to voluntarily spend their hard-eared money to attend Honda Center events, Anaheim Arena Management is acting improve its food service.